KhaqanWhat is Khaqan Shaheen's speciality?
Moving a business from manual, spreadsheet and paper operations to one ERP with AI doing the repetitive work. He has done it for a manufacturing group across six sites in five countries on Odoo, and put five AI systems into daily production on top of it: document OCR, document verification, a WhatsApp and web sales agent, a voice agent on the telephony and a multi-channel chat platform.
Does Khaqan Shaheen offer ERP consultation?
Yes. A one-hour ERP consultation call for a specific decision, and a fixed-price roadmap for a business moving from manual operations to an ERP with AI automation. Larger ERP work, such as implementation oversight or a health check of an existing Odoo, is on the services page.
What awards has Khaqan Shaheen won?
Four from CXO DX, the UAE technology leadership publication and events organiser: Technology Transformer of the Year at the SME Tech Innovation Summit and Awards (Conrad Dubai, February 2023) and IT Leadership Excellence at the CIO Connect Summit and Awards (JW Marriott Dubai Marina, May 2024), both listed in the organiser's published event reports, plus Excellence in CIO Leadership and CIO of the Year at the CXO DX Future Workspace Summit and Awards in Downtown Dubai.
Who is Khaqan Shaheen?
Khaqan Shaheen is Head of IT for a plastics manufacturing group in the UAE. He owns the entire technology function for six sites in five countries and around 150 users, runs one Odoo ERP for the whole group, and has five AI systems in daily production use. He has worked in web and business systems since 2008 and lives in Dubai.
What does Khaqan Shaheen specialise in?
Four things: ERP for multi-site manufacturing (Odoo, from implementation to directing custom development), AI systems that run in production (document OCR into the ERP, document verification, a WhatsApp and web sales agent, a voice agent on the telephony, a multi-channel chat platform), the infrastructure and identity underneath (PostgreSQL, Linux, cloud, single sign-on, two factor authentication), and running an IT function that reports to the owner.
Is Khaqan Shaheen available for consulting?
Yes. He takes advisory and project engagements in ERP and Odoo, AI in operations, IT function reviews, new-site IT and identity and security, on-site in the UAE or remote. Details and how an engagement starts are on the services page. Fees are agreed in writing before work starts and are not published.
Does Khaqan Shaheen take part-time or fractional Head of IT work?
Yes. A fractional engagement means ownership of a company's IT function on an agreed number of days a month, with a weekly cadence and a monthly review with the owner. It suits companies that need a head of IT's judgement without a full-time hire.
Does he work on-site or remotely?
Both. On-site in Dubai, Sharjah and across the UAE, and remote for the wider Gulf, Pakistan and international companies. He works on Dubai time, GMT+4.
Does Khaqan Shaheen offer career advice or mentoring?
Yes. One-to-one sessions for engineers moving into IT leadership, for IT professionals targeting leadership roles in the Gulf, and for beginners who want to get started with AI. He also teaches AI to people starting out.
Is Khaqan Shaheen open to senior IT leadership roles?
Yes. He considers full-time mandates as IT Director, Head of IT, or Head of Digital and AI Transformation, in the UAE and internationally, including relocation. The best fit is a manufacturing, distribution or family group that runs on an ERP and wants AI to do real work.
Which industries does Khaqan Shaheen know?
Manufacturing first: he has run IT for a plastics group since 2015. Before that, web projects for a national school network in Pakistan and web and design delivery for a technology company in Abu Dhabi. He has also built and run a consumer web platform of his own.
Which ERP does Khaqan Shaheen work with?
Odoo. He implemented a single instance covering production, sales, inventory, procurement, accounting, HR and maintenance for six sites, and directs its custom development, including machine scheduling with overlap prevention. Before Odoo he spent two years building a custom ERP from scratch.
What AI systems has Khaqan Shaheen put into production?
Five: document OCR that reads supplier bills and expense claims into the ERP, automated certificate and document verification, a 24 hour sales agent on WhatsApp and the web, an AI voice agent on Grandstream telephony, and one chat platform running several WhatsApp numbers and the group websites.
Does Khaqan Shaheen speak at events or write for publications?
Yes. He speaks and writes on ERP across a multi-country group, AI systems that survive daily operations, database migrations, identity and access, building the IT for a new factory, and AI search visibility. Bios and a headshot are in the press kit.
What is ai-visibility-audit?
An open-source tool by Khaqan Shaheen: one Python file with no dependencies that checks whether ChatGPT, Perplexity, Claude, Gemini and Google AI Overviews can crawl, read and cite a website, scores it across five layers, and lists the fixes worth doing first.
Where is Khaqan Shaheen based, and which languages does he speak?
Dubai, United Arab Emirates. English and Urdu.
How can I contact Khaqan Shaheen?
Through the contact section of his site at https://khaqanshaheen.com/#contact, by booking a slot at https://khaqanshaheen.com/booking.html, or on LinkedIn at linkedin.com/in/webshaheen. The email address is shown on the site itself.
How do I know the claims on this site are true?
Every case study has an evidence section that says what the claim rests on, and none of them carries a number he cannot show how he measured. Where a figure would normally sit, the site uses scope: six sites, five countries, around 150 users, eight database major versions, no unplanned downtime at any site.