Case studies

Ten pieces of work, strongest first, written for a reader who is technical but is not an ERP specialist. Each covers the situation, the problem, my responsibility, the solution, the technology, the challenges, the result and the evidence.

Machine scheduling and order-overlap prevention in a manufacturing ERP

A plastics manufacturing group running six sites across five countries on one Odoo ERP that I implemented and whose custom development I own and direct.

One ERP across six sites in five countries

A manufacturing group with six sites in five countries and around 150 users, supported from Dubai.

PostgreSQL 9.5 to 16: eight major versions, no unplanned downtime

The production database under a group ERP serving six sites in five countries.

Document OCR into the ERP: supplier bills and expense claims read automatically

A manufacturing group with six sites, buying from suppliers in several countries, with staff submitting expense claims from all of them.

A 24 hour AI sales agent on WhatsApp and the group websites

A manufacturing group selling into several countries, with four brands, four websites and several WhatsApp business numbers.

An AI voice agent on the corporate phone system

A manufacturing group with telephony across six sites, running on Avaya and Grandstream platforms.

Identity and access: from local passwords to single sign on with two factor

A manufacturing group with around 150 users across six sites in five countries.

Multi-site biometric attendance, integrated with the ERP

A manufacturing group with six sites in five countries and around 150 staff, most of them working shifts in production rather than at desks.

Geo-verified security patrol, integrated with the ERP

A manufacturing group with production and storage sites in five countries.

Bringing a new factory online: the order of operations

A manufacturing group that opens new sites.